ande macpherson

This time of year naturally leads us to think about some of the things that we are going to do next year.
Some of these are proactive tactics to move things forwards based on what will be please your customers. But if you are in a dogfight with a competitor then there are times when the [...]

As a youngster I was told that nobody could make me do anything - normally after saying “you make me so mad!”. It was my choice as to how I felt in the face of provocation. This is completely logical but when your brother ruins your favourite shirt it is easy to go nuts at [...]

Another week and another BBC presenter getting into taste/decency/offensive water.
A couple of things strike me about this.

how the management have handled the situation
your ‘customers’ are not only at work

Management Handling
The decisive action taken by the management is in stark contrast to the Brand/Ross saga. A quick look at some of the online forums shows that [...]